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Privacy
Policy
Because we want to demonstrate our commitment to your privacy, we have
agreed to disclose our information practices and have our privacy
practices reviewed for compliance by TRUSTe. We are in the process of
obtaining their approvals. We
agree to notify you of:
- What
personally identifiable information of yours or third party personally
identification is collected from you through the web site.
- The
organization collecting the information.
- How
the information is used.
- With
whom the information may be shared.
- What
choices are available to you regarding collection, use and
distribution of the information.
- The
kind of security procedures that are in place to protect the loss,
misuse or alteration of information under Discount Herbs &
Vitamins, Inc. control.
- How
you can correct any inaccuracies in the information.
If you have
questions or concerns regarding this statement, you should first contact info@Discount-Vitamins-Herbs.net
by email.
At
Discount-Vitamins-Herbs.net we protect your privacy as if it were our own.
We use the information you provide to us for four purposes only: to
process your order(s), to reply to your questions, provide our newsletter
via email and to incorporate your feedback into improvements to our Web
site. We will not give, sell, or rent your personal information or
specific account activity to anyone for any reason except as required by
law.
Our Secure
Ordering:
At Discount-Vitamins-Herbs.net we use Secure Socket Layer (SSL)
technology to encrypt the information you send us when you place your
order. The information is encrypted on your computer, sent through the
Internet as jumbled code, and decoded on Discount-Vitamins-Herbs.net's
secure server. It cannot be read in transit.
Credit Card Fraud
Protection:
All major credit card companies protect cardholders against fraud,
subject to a $50 deductible. Discount-Vitamins-Herbs.net will protect you
for this $50 portion in the highly unlikely situation that you ever
encounter an inappropriate charge involving our company.
Optional Fax
Ordering:
If you are still skeptical about placing your order online, you may
place your order via fax at 310-374-9839 at any time, day or night.
Information We
Collect:
In designing
our website, we started with the simple belief that customer service is
our number one priority. Therefore the customer information we collect is
used to enhance our services to our customers.
When you visit
our website, we collect information about your visit:
We collect your IP address, browser type, domain name, and we log the
length of time of your visit and the number of times you visit and
purchase from us. We assign you a unique internal identifier to help keep
track of your future visits. We use this information to gather aggregate
demographic information about our visitors, and we may use it to
personalize the information you see on our website and the emails you
receive from us (should you grant us permission to send to you). We keep
this information for our internal use; we do not share it with others.
Our site uses
cookies to store information between visits to our site:
Cookies are a mechanism to remember information about a visitor from
one page to another. Web browsers store cookies so that the browser itself
can remember some information and then, on request, pass all that
information up to the server at one time. We use cookies to remember your
name and the contents of your shopping cart. This allows you to leave our
site, come back later, and still have the contents of your shopping cart
intact. It also lets us personalize your experience at Discount Herbs
& Vitamins, Inc., tailoring the content to your interests. Our website
requires the use of cookies. Turning off cookies or rejecting the
Discount-Vitamins-Herbs.net cookie will prevent you from accessing the
website.
When you
subscribe to our newsletter, Discount Herbs & Vitamins, Inc., asks you
for contact information (your name and email address). When you sign
up for our newsletter we use your name and email address to send you our
health newsletter and to inform you of sales and special offers. When you
submit information to our Forum or Chatroom your information will be
posted on the website for the public to view. Your first name, city, and
state will be displayed. However, no information that would allow others
to contact you will be disclosed by Discount-Vitamins-Herbs.net.
Recommend product
or information to a friend:
The information collected is used to send an email to the friend
letting them know about the product that the user recommends or the
scientific information for your friend to read.
A follow-up e-mail may be sent to your friend.
If you place an
online order, our secure order form requests contact, billing, and
financial information (such as your credit card numbers for
purchases). Contact information from the order form (email address, name,
billing and shipping address, and phone number) is used to send orders and
information about our company to you. Your contact information is also
used to get in touch with you should we have questions regarding your
order or should we need to notify you of the status of your order. And
yes, you can opt not to get email from us, as described in the opt-out
section below. The financial information we collect is used ONLY to bill
you for products you purchase. For your convenience, your information
including credit card and order history is stored on a secure server that
allows you to reorder by entering your email address and password. This
information is not shared with any outside parties unless you came to the
site from an affiliate site. See the affiliate section below. You may also
place an autoship order that will allow you to receive products on a
regular basis without the need to reenter that order every time. You may
cancel this order at anytime by sending an email to sales@Discount-Vitamins-Herbs.net. You
will automatically be registered to receive our newsletter unless
you opt-out at the time of purchase. You may opt-out at any later time by
following the unsubscribe instructions in the newsletter or sending an
email to info@Discount-Vitamins-Herbs.net.
We have several
types of third-party relationships:
- We
anticipate having an affiliate program that allows other websites to
earn money by directing people (through links) to our website. If you
sign up as an affiliate, your contact information (website address and
related information, email address, mailing and payment addresses, and
contact information) is sent to a third party who activates your
affiliate status and pays you based on the sales you generate for
Discount Herbs & Vitamins, Inc. The third-party affiliate manager
has it’s own privacy policy.
- We
use third-party intermediaries. When you purchase from us, we send
your credit card information, name, and billing address to credit card
companies for verification and to authorize your purchase.
Our affiliates
may have access to transaction-level data:
Our third-party affiliate program offers a feature that may allow a
small number of selected affiliates to gain access to individual user
transaction information that originates from links on their websites.
These affiliates generally include, but are not limited to, rebate sites,
member sites, charity fund-raising sites, school fund-raising sites, and
association sites. To properly track and credit the customer's
transaction, these sites may give each of their members a unique code,
which will uniquely identify the member or the member's organization. This
code is activated only when the customer links directly from the affiliate
site to Discount Herbs & Vitamins, Inc. Any transactions made at
Discount Herbs & Vitamins, Inc. while the code is active will be
reported back to the affiliate. Discount Herbs & Vitamins, Inc. never
passes on personal data as part of this feature. We will provide only the
date of the transaction, the amount of the transaction, and the product
purchased. To further protect the privacy of our customers, we require all
affiliates requesting this feature to sign a statement promising to inform
users beforehand of any such data collection, and to guarantee that any
data collected will be used solely to reward users (or their selected
charities) for their purchases. If you are concerned about having your
purchase tracked in this manner, you may avoid it by visiting Discount
Herbs & Vitamins, Inc. directly (without linking from an affiliate
site). If the affiliate site has not made its tracking procedures clear to
you, please notify us by e-mail at info@Discount-Vitamins-Herbs.net.
We occasionally
run our own online surveys
and we ask visitors for contact information (such as email address) and
demographic information (such as zip code, age, or income level). We use
contact data from our surveys to send users information about our company.
You may opt-out of the survey and also opt-out of any future mailings at
the time of the survey. The demographic information is used to learn more
about the types of people who visit our site. This information is not
shared with any other parties currently. We reserve the right to share
this information with other parties in the future in an aggregated format
that would not disclose any personally identifiable information.
We may run
contests on our site in which we ask visitors for contact information
(such as their email address). We use this information to contact the
winners and to send visitors information about our company. Users may
opt-out of receiving future mailings at the time they enter the contest;
see the opt-out section below.
Opt-Out:
If you decide to opt out of our newsletter, our emails provide you the
opportunity to opt out of receiving communications from us. You can also
opt-out by sending an email to info@Discount-Vitamins-Herbs.net
with the word unsubscribe followed by
your email address in the subject line of the email.
Links:
This site contains links to other sites. Discount-Vitamins-Herbs.net
is not responsible for the privacy practices or the content of other Web
sites.
Delete/Deactivate:
This site gives you the following options for removing your
information from our database, to not receive future communications, or to
no longer receive our service.
- You
can send email to info@Discount-Vitamins-Herbs.net.
- You
can send mail to the following postal address:
Discount Herbs
& Vitamins, Inc.
811 N. Catalina Ave Suite 3208
Redondo Beach, CA 90277
Change/Modify
Our site provides you the opportunity to correct or update your
account information. You can do this by:
- Send
us an email note to info@discount-vitamins-herbs.net
- Currently
send mail to the following postal address:
Discount Herbs
& Vitamins, Inc.
811 N. Catalina Ave Suite 3208
Redondo Beach, CA 90277
When You Send
Email to our Customer Service Department:
We provide email links on our site that allow you to contact us
directly with any questions or comments you may have. We read every
message sent in and try to reply promptly to every one. The information
you send us is used to respond directly to your questions and comments. We
also keep your email correspondence on file so that we may better serve
you should you have additional questions in the future. Your personal
information is shared with third parties (such as manufacturers) only with
your explicit permission.
How We Notify You
of Changes to our Privacy Policy:
Whenever we change our privacy policy, we will post a notice on our
website indicating that a new version is available. If Discount-Vitamins-Herbs.net
changes how it uses a users personally identifiable information, the user
will be notified by email and they may opt-out at that time. However, if
you have opted-out of all communication with the site you will not be
contacted, nor will your personally identifiable information be used in
this new manner.
Contacting the
Web Site:
If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, you can contact:
Customer Service
Discount Herbs & Vitamins, Inc.
811 N. Catalina Ave Suite 3208
Redondo Beach, CA 90277
Fax:(310) 374-9839
email: info@Discount-Vitamins-Herbs.net.
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